Enable water utilities with tools suitable at their maturity level so that they make the right operational decisions.

CASE STUDY
Background

Wastewater utilities need to monitor wastewater network 24x7 so that they can prevent combined sewer overflows, road floods, manhole overflows, and more during both dry & wet weather.

Water utilities are shifting towards digital solutions for their operational demands but at the same time, their needs are very specific.

Problem space

How can we build a core solution that can adapt to diverse set of needs that utilities with different maturity levels have?

Target users
SCADA Operators

SCADA operators monitor and control water utility operations through centralized systems. They ensure real-time performance, respond to system alarms, and maintain accurate operational records.

Civil Engineers

Civil engineers design, maintain, and improve the infrastructure of the water utility—such as pipelines, treatment plants, and reservoirs. They ensure compliance with safety, environmental, and engineering standards.

Utility directors oversee the overall strategy, budgeting, and performance of the water utility. They coordinate across departments, ensure regulatory compliance, and make decisions that guide long-term utility operations.

Utility directors